J & R TOWING AND RECOVERY LLC

He said he would be to me in 10 minutes and he was there within 8! Great guy. Wish it was more services like his. He even made sure my spare tire had the right amount of air to get me home safe and sound. Highly recommend if you’re in his area. I’m an hour away but trust me, I would call him in a heartbeat. Thanks again man. Oh and I appreciate you letting my lady sit in the car. It was cold lol.

I caught a flat soon as I got off work. I called my roadside assistance and received ABSOLUTELY no help from them. I had to call a tow service myself. J&R was the closest to me. I called and spoke to Josh Thompson, and I tell you this man came to my help like a knight in shining armor. I was so tired and desperate to get home. I told him my situation and mentioned I did not care about the price. He gave me a fair deal without gouging me for the hook up and tow. He pulled up at a reasonable time (IN THE MIDDLE OF RUSH HOUR). Clean truck that entertains any customer, and he promised he would get me home and I would enjoy the ride. He did EXACTLY as he promised. I REALLY APPRECIATE THIS TYPE OF CUSTOMER SERVICE!!!!! Whenever you need a tow service J&R is the way to go.

These guys instantly made me feel at ease after I spun out and needed a tow. I was given an accurate arrival time and they took care of all the details so I could focus on getting myself and my stuff home. Hopefully I won’t need to be a frequent customer but I feel much better knowing that the next time I’m on the side of the road and need help, I know who to call. Thanks so much J and R for bringing back old-fashioned customer service and for being so kind while I was in a frazzled state.